| I had a conversation with someone the other day about a problem they had with their hairdressers’ appointment. It reminded me of an email that I received when I presented “Straight Talking” on Radio Kerry in 2006. It was from a listener who had a gripe with hairdressers who were not very good at keeping appointments. Well, I unearthed the letter which was from Margaret: Dear John,
What is the point in making an appointment with a hairdresser or a doctor when they hardly ever keep to their end of the booking?
I go in at my appointment time - I am told to sit down and wait, and wait and wait…
At some hairdressing salons - someone eventually comes to wash my hair and then sometimes I am left sit there with dripping hair and a damp towel and watch the world go by.
Finally, the hairdresser arrives over, runs his/her hand through my hair while combing it down into my head (what a sight - Nora Batty in her wrinkled stockings looks sexier!) and while answering the question of "what would you like me to do for you" he/she inevitably is lost in a world of their own deciding what they will do. I have YET to find a hairdresser who listens. If anyone knows of one of these rare breed can they PLEASE let me know the name.
And prices - don't get me started. I know and have heard all the reasons for the high charges - labour, premises, rates, water charges etc - but can some really justify the costs? I get really annoyed with some hairdressers who actually charge extra for an appointment with them. If I go into the hairdressers I expect the hairdresser to be skilled and professional…most of them are. Why should I pay extra for an appointment? Why do we not get a discount when trainees wash, dry our hair?
I am so exasperated by some hairdressers. They should remember they are providing a service - like doctors…and we should all know how dreadful some of them are at keeping appointment times!
Hairdressers? I'm off to the supermarket for my colour - considering the number of mistakes I have experienced by some hairdressers, I cannot do any worse.
Kind regards,
Margaret Feedback - Let’s get a conversation going on this! Naturally, not all hairdressers are as inefficient as articulated by Margaret but anyone with an opinion on her comments or on hairdressers fees and appointment-keeping should email This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
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